OUR PROCESS
-
CONSULTATION
- Identify the customer’s needs
- Provide product information and pricing
- Finalize account terms
- Answer questions and clarify expectations
-
QUOTE
- Receive quote request
- Design layout &/or truss drawings
- Prepare complete and accurate quote
- Send quote & drawings to customer
-
ORDER
- Receive purchase order
- Review & verify all job details
- Process order & schedule delivery
- Send final drawings & layout to customer
-
PRODUCTION
- Confirm delivery one week in advance
- Release components to production
- Build components to specification
- Stage and prepare order for shipment
-
DELIVERY
- Confirm delivery & jobsite readiness one day before shipment
- Deliver components on scheduled date
- Invoice the job the day after delivery